Fujitsu Australia Software Technology Pty Ltd ("FAST") respects your right to privacy and is committed to protecting any personal information you provide to us or is generated by FAST or FAST third-party partners, about you.
FAST ("we," or "us") understand that you care about how information regarding you is used and shared. We consider ourselves bound by the Privacy Act 1988 (Cth) (the Privacy Act) and in particular, the Australian Privacy Principles (APPs) contained in the Privacy Act as well as the General Data Protection Regulation in the European Union (EU).
The APPs and GDPR now govern the way in which FAST collects, uses, discloses, stores, manages and allows access and/or deletion of personal information from any person located anywhere in the world.
Generally, FAST considers personal information to be confidential and will only disclose personal information where it is necessary for FAST to perform its day-to-day operations.
It also outlines how we protect your privacy and rights concerning our use of your Personal Information. This includes what information of yours will be collected by us when you use the FAST Website, why we collect such Personal Information, how we use that information, and how you can control the collection, correction and/or deletion of your Personal Information held by FAST.
2.1 Personal Consent
FAST has in place the processes, technology and policies to ensure that any specific Personal Information and subsequent consent you provide for us to use that information is freely given, specific, informed and unambiguous based on our use of clear and plain legal language that is unmistakably distinguishable from other matters.
2.2 If you are a resident of the European Economic Area (EEA)
FAST is located in Australia and provides services to organisations situated in Australia, New Zealand, and Singapore. However, as a global website, we do collect information from citizens of the EEA via their use of forms to download resources.
As such, FAST has implemented policies, processes, documentation and technology to comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR") in order to protect both the data and privacy of all individuals within the European Union (EU) and the European Economic Area (EEA).
3.1 Options for all users of the FAST Website
All people accessing the FAST Website have a range of options when it comes to managing how we use your Personal Information, as per:
3.2 Further options based on the GDPR requirements
If you are a resident of the EEA, or an EEA resident located somewhere else in the world, or any other person that has Personal Information residing with FAST, you have the following rights concerning your information:
4.2 Personal Information that our Website and other systems collect about you:
4.3 Other information:
We may also collect other Personal Information from other sources. For example:
FAST collects, stores and uses your Personal Information for the following purposes:
We will only process your Personal Information as necessary so that we can pursue the purposes described above and where we have a legal basis for such processing. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your Personal Information where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest.
In exceptional circumstances we may also be required by law to disclose or otherwise process your Personal Information.
We may from time to time review your Personal Information held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purpose of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations.
To the extent permitted by applicable law these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counter parties as described below.
Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left the employment of FAST).
In addition, the following are examples of the types of Personal Information collected by FAST in context to three types of situations, how it is collected and the purposes for which it is collected:
5.1 With respect to the provision of products, services and information:
In order to provide you with our products and services and to enable us to fulfil our obligations under any contract with you, we may collect Personal Information about you including your name, contact information, postal and email address, billing information, transaction and credit or debit card information and any other information that is reasonably required in the circumstances. If you do not provide us the required information, we may not be able to provide our products, services or information to you, or otherwise perform our obligations under any contract with you.
You may also choose to provide us with your name or other contact details when you call us by phone, write to us or email us, so that we can respond to your query and send you information about our products and services. As stated, we may also request your Personal Information through our Website, for example, if you make an enquiry via any of the forms located on our Website.
If you are not a FAST customer, your Personal Information may be provided to us by our partners or customers where we provide products and services in relation to our customers' or partners' data and that data contains your Personal Information.
If you are not a FAST customer, your Personal Information may also be provided to us by our customers (or potential customers) during the customer application process for the purpose of providing us with trade or credit references. In such cases, where it is practical and reasonable for us to do so, we will provide you with a notice informing you that we have collected your Personal Information.
5.2 With respect to the provision of marketing purpose:
As stated, if you have agreed or asked, we may use your Personal Information to provide you with information about products, promotions, special offers and other information which relates to our products or services or which we believe you may have a legitimate interest. We may send you such information by email, telephone, and/or any other form of electronic messages, post, fax or smartphone applications, social networking Websites or any other method which becomes relevant from time to time on the basis that you have opted into our mailing database, or we deem you have a legitimate interest in the product, service or offer on the basis of your job function or company profile.
When you provide us with your Personal Information, or we have contacted you on the basis of legitimate interest, you will be given the option to opt-out of being contacted again for direct marketing purposes, and have the opportunity to change your mind at a later date by opting back in using any one of our forms on the Website and our double opt-in capability to ensure it is you at your email address making this decision.
You can also at any time while opted-in manage your own preferences as to what type of information you would prefer to receive for FAST. Simply click to update your email preferences from the footer of any FAST email that you may have received. The options can include Blogs, Marketing Offers including Special Offers, Competitions, Product Updates, and Advice and Tips. This list is subject to change at any time as the options evolve and does not require FAST to notify you of such change.
You may also make contact with the FAST Privacy Officer using any of the contact details below.
5.3 With respect to our employees, contractors and suppliers
FAST also collects Personal Information in relation to its general business operations and administration. This may include information about individuals who are, or are employed by, our suppliers (including service and content providers), contractors, related companies, agents, advisors, corporate customers and business partners.
In order to perform the functions described above, it may be necessary for FAST to disclose Personal Information overseas and to third parties such as:
These people or organisations may be located outside Australia and it is likely that your Personal Information will be disclosed overseas. Our international offices and partners are located throughout the world making it impractical to list each country here. If you would like further information about the countries where your Personal Information is likely to be disclosed or stored, please contact the FAST Data Privacy Officer on the contact details below.
In all cases, by providing your Personal Information to us, you consent to the disclosure of your Personal Information outside Australia, and acknowledge and agree that FAST is not required to ensure that the overseas recipient handles your information in compliance with the APPs or GPDR regulations.
These disclosures may involve transferring your Personal Information overseas. If you are dealing with us within the European Economic Area, you should be aware that this may include transfers to countries outside the European Economic Area, which have not been determined by the European Commission to have an adequate level of data protection. In those cases, where we transfer your Personal Information to other members of the Fujitsu group or our service providers, we will ensure that our arrangements with them are governed by relevant legal mechanisms and safeguards including data transfer agreements, designed to ensure that your Personal Information is protected, on terms approved for this purpose by the European Commission.
FAST may share your Personal Information with third parties (such as hosting providers, payment processors, database providers, customer support providers, content producers and other agencies as already described) for the purpose of providing the Product/Service to you as well as applicable offers based on your opt-in or legitimate interest in the product/Service on the basis of your job role or organisation.
If we do this, such third parties' will be contractually bound to safeguard your Personal Information. We may store Personal Information in locations outside of our direct control (for instance, on servers or databases co-located with hosting providers) on the basis of an agreement to safeguard your information as described already.
From time to time, we may run events or activities ("Events") regarding our Products/Services together with a third party partner. If you provide information to such third parties, you acknowledge they may use it for the purpose of that Event and any other use that you approve. We cannot control third parties' use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
(a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;
(b) to exercise or protect the rights, property, or personal safety of FAST, our customers or others.
7.1 Non-Personal Information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, geographical location, device type etc.) with our own internal staff or contractors, and interested third parties to help them understand the usage patterns for the FAST Website and interest in various Products/Services.
7.2 Targeting and Marketing
Although we do not serve third-party advertising on our Website, we do work with third-parties to target advertising for our Website on third-party websites. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our advertising more targeted and relevant, and improve the operation and experience of our Website. We may also share this information with third parties for this purpose.
We will delete your Personal Information when we no longer need such Personal Information, for instance where:
Note that we may retain some limited information about you even when we know that you have left the organisation that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, when you are representing a different organisation.
You have the following rights (subject to applicable local laws) in relation to the Personal Information that we hold about you:
If you wish to exercise any of these rights (subject to applicable local laws), or have complaints about our processing of your Personal Information, please contact us as set out below. You can also lodge a complaint about our processing of your Personal Information with the body regulating data protection in your country.
You can request access to your Personal Information, or request that it is changed or corrected, at any time by contacting the FAST Privacy Officer using the contact details below. FAST will give you access to that information within a reasonable time of your request by allowing you to inspect records or giving you an electronic copy, photocopy, printout or an accurate summary of the information.
Please note, however, that there are a limited number of situations provided by the Privacy Act where FAST is allowed to refuse access to Personal Information. If FAST refuses you access to your Personal Information, FAST will provide you with an explanation of the refusal and will give you access to any part of the information which is not exempt from access.
FAST will require evidence of your identity before giving you access to your Personal Information.
If you wish to complain about a breach or possible breach of the APPs or GDPR by FAST concerning its handling of your Personal Information, please contact FASTs Data Privacy Officer (DPO) using the contact details below. FAST will acknowledge receipt of your complaint within 14 days and use its best endeavours to resolve the complaint to your satisfaction within 30 days. If you are not happy with FASTs response, you may ask the Office of the Australian Information Commissioner to investigate your complaint further.
We request that you do not send or share with us any sensitive Personal Information that would be considered irrelevant to our prospective business relationship. This may include information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership.
FAST respects the privacy of children and does not knowingly collect, use or disclose Personal Information of children under 16 years of age without verifiable consent from a parent or guardian. If FAST becomes aware that information submitted to or collected by FAST is Personal Information relating to children without first receiving verifiable consent from a parent or guardian, FAST will take prompt steps to delete such Personal Information. If a parent or guardian wishes to raise a concern regarding Personal Information pertaining to a child, please contact us using the details set out below.
FAST commits to reporting any relevant data breach by notifying the relevant country’s supervisory authority of a data breach of Personal Information within 72 hours of learning of it, unless the data was anonymised or encrypted. FAST also understands that breaches likely to bring harm to an individual, such as identity theft or breach of confidentiality, must also be reported to the individuals concerned.
We may use technology at times to track your use of our Website and your interactions with us for the purpose of helping us build a profile of your preferred products, services, topics and information requests. If we do this, it means that you are more likely to receive offers and information that are tailored to your specific personal preferences.
If we use automated decision making in respect of any specific service or product and such automated decision making produces legal effects concerning data subjects or similarly significantly affects them, we will provide information required by applicable laws in respect of such automated decision making.
It is possible that your browser settings allow you to automatically transmit a "Do Not Track" signal to Websites and online services you visit. Currently, there is no consensus among industry participants as to the meaning of "Do Not Track" in this context. Therefore, as per many other Websites, www.postgresql.fastware.com is not configured to respond to "Do Not Track" signals from browsers.
The Data Processing Officer
Fujitsu Australia Software Technology
14 Rodborough Road
Frenchs Forest NSW 2086
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