Fujitsu Australia Limited, Fujitsu New Zealand Limited, and subsidiaries of Fujitsu Australia Limited (collectively, Fujitsu) respect your right to privacy and are committed to protecting any personal information you provide to Fujitsu or that Fujitsu generates about you. Fujitsu is bound by the Australian Privacy Act 1988 (Cth), as amended, and New Zealand Privacy Act 2020, (the Acts), and in particular complies with the Australian Privacy Principles contained in the Australian Privacy Act, as amended (APPs) and the Information Privacy Principles contained in the New Zealand Privacy Act, as amended (IPPs). The APPs and IPPs govern the way in which Fujitsu collects, uses, discloses, stores, manages and allows access to personal information.
Generally, Fujitsu considers personal information to which it has access to be confidential and will only disclose personal information where it is necessary for Fujitsu to perform its day-to-day operations. Fujitsu will handle personal information it collects in accordance with the Acts, and where applicable, in accordance with the employee records exemption and the related bodies corporate exemption in the Australian Privacy Act.
(i) Any other privacy or collection statement that Fujitsu may provide to you when it collects your personal information or provides a particular product or service; and
(ii) The terms and conditions of use, which govern your access, and use of the Fujitsu website (www.fujitsu.com/au/ and www.fujitsu.com/nz/) or any other website owned or operated by Fujitsu (Website), Fujitsu products and Fujitsu services.
You may request more information about the way Fujitsu manages the personal information it holds by contacting the Fujitsu Privacy Officer in either Australia or New Zealand using any of the contact details below.
Fujitsu collects the personal information it needs from customers (and potential customers) to provide them with products, services and information. Fujitsu also collects personal information that is required for its business operations, such as personal information about employees, contractors and suppliers. Fujitsu does not collect any title or gender markers.
Fujitsu generally collects personal information directly from you when you interact with us in person, by telephone, email, facsimile, post and over the internet. However, our customers, suppliers or affiliates may also provide personal information about third parties to us. The following are examples of the ways that personal information may be collected by Fujitsu.
If you visit our website, it will automatically collect information about you and your visit, including the Internet protocol (IP) address used to connect your device to the internet among other information such as the webpages visited. This is used to monitor website performance and improve the experience of visitors to our website. Our website may also download "cookies" to your device, which may be changed at your discretion.
All email exchanges, telephone conversations, or other forms of electronic communication with our employees may be recorded by our information technology systems - that may also include its contents. Where telephone conversations or video calls are recorded, you will be advised of this.
If you visit our premises, closed circuit TV systems and other security and access management systems may be used which can collect certain information about your visit that is used for security and safety purposes.
Other sources where information may be collected includes third party data providers or publicly available sources.
Fujitsu may collect, store and use your personal information for the following purposes:
Fujitsu may, from time to time, review your information held in our systems which may include the contents, for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by law, these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. This may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below. Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they were exchanged with for ordinary business management purposes, such as when a staff member is out of the office or has left Fujitsu.
Fujitsu will only process your personal information as necessary for the purposes prescribed above and where we have a legal basis for doing so. Where our lawful basis for processing is that such processing is necessary to pursue our legitimate interests, we will only process your personal information where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest. In exceptional circumstances, we may be required by law to disclose or otherwise process your personal information.
In order to perform the functions described at section 1.3, it may be necessary for Fujitsu to disclose personal information overseas and to third parties. Typically, Fujitsu may disclose or provide access to personal information to the following organisations in the following circumstances:
Our international offices and partners are located throughout the world making it impractical to list each country here. If you would like further information about the countries where your personal information is likely to be disclosed or stored, please contact the Fujitsu Privacy Officer in either Australia or New Zealand using the contact details set out below.
Fujitsu regards the security of your personal information as a priority and has implemented a number of physical and electronic measures to protect it and its records generally.
Fujitsu’s electronic records are protected by restricted password access, role based access controls and is backed up daily and stored off site. You should be aware, however, that the Internet is not a secure environment and although all reasonable care is taken, Fujitsu cannot guarantee the security of information you provide to us via our website or other electronic means.
Our offices have restricted access, and paper records containing personal information are stored in secure cabinets or rooms, which are locked after hours, or archived offsite at professional offsite archive centres. When disposed of, these are disposed of in secure bins on site and sent for secure destruction.
As indicated above, personal information may be stored in Australia, New Zealand, and overseas. Under those circumstances, Fujitsu will take steps to impose equivalent physical and logical security measures as required under the relevant legislation.
Fujitsu will delete your personal information when it is no longer required. These instances include:
However, in the following circumstances, Fujitsu may be required to retain your personal information for a specified or longer period of time:
You have the following rights in relation to the personal information held by Fujitsu:
Any of these rights can be exercised at any time by contacting the Fujitsu Privacy Officer in Australia or New Zealand using the contact details below. Fujitsu will give you access to that information in accordance with the Acts, and in any case, within a reasonable time of your request.
Please note, that there are a limited number of situations provided in the Acts by which Fujitsu is permitted to refuse access to personal information. If Fujitsu refuses you access to your personal information, Fujitsu will provide you with an explanation of the refusal and will give you access to any part of the information which is not exempt from access in accordance with the relevant legislative regime.
Fujitsu will require evidence of your identity before giving you access to your personal information.
Fujitsu respects the privacy of children and does not knowingly collect, use or disclose personal information of children under 16 years of age without verifiable consent from a parent or guardian.
If Fujitsu becomes aware that the information submitted to or collected is personal information of children received without verifiable consent from a parent or guardian, Fujitsu will take prompt steps to delete such personal information.
If any parent or guardian wishes to raise a concern regarding personal information pertaining to a child, please contact the Fujitsu Privacy Officer in Australia or New Zealand using the contact details below.
Fujitsu may use technology which tracks your use of our websites and your interactions with us to help us build a profile of your preferred products and requests. This means that you are more likely to receive offers and information tailored to your specific preferences based on your previous profile activity.
If we use automated decision making in respect of any specific service or product and such automated decision making produces legal effects concerning data subjects or similarly significantly affects them, we will provide information required by law in respect of such automated decision making.
If you become aware that personal information held by Fujitsu or any of its contractors or suppliers may have been lost, or used or disclosed without authorisation, please notify the FAL Privacy Officer (privacy.AU@fujitsu.com) for privacy matters relating to FAL or FAST, or the FNZ Privacy Officer (privacy.NZ@fujitsu.com) for matters relating to FNZ, as soon as practicable.
in relation to any suspected or actual eligible data breach, including investigating any suspected breach and notifying the relevant individuals and the relevant Privacy Commissioner as required.
If you wish to complain about a breach or possible breach of the APPs or IPPs by Fujitsu concerning its handling of your personal information, please contact the relevant Fujitsu Privacy Officer. Fujitsu will acknowledge receipt of your complaint within 14 days and use its best endeavours to resolve the complaint to your satisfaction.
If you are not happy with Fujitsu's response, you may ask the Office of the Australian Information Commissioner in Australia, or the Office of the Privacy Commissioner in New Zealand, to investigate your complaint further.
The Privacy Officer
Fujitsu Australia Limited
118 Talavera Road
Macquarie Park NSW
The Privacy Officer
Fujitsu New Zealand Limited
141 The Terrace