PostgreSQL Support Plans
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postgresql support plans

POSTGRESQL
SUPPORT PLANS


Back up your team with our expert PostgreSQL developers and support engineers to help accelerate development, maintain availability and fine-tune performance of your PostgreSQL-based applications.

15043-Support-Box-Business-130px w-RGBStandard 24x7 PostgreSQL Support PlanEnterprise PostgreSQL Support PlanAdvanced Enterprise PostgreSQL Support PlanCorporate PostgreSQL Support Plan

Enquire Here

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Five Support Plans


Choose the PostgreSQL Support Plan to suit your business environment and development team.
Then complete the form above to discuss your options with our consultants. 

All plans comprise a 12-month subscription model, easy upgrade at any time, competitive SLAs, support for a wide range of tools and extensions, access to our Knowledge Base, and unlimited support incidents and queries (worth the subscription alone). See the key areas of difference between the plans below or click here to see the plans in greater detail (including any caveats that apply). 


PostgreSQL Support Plans for Business 24x7
STANDARD

Small business

Up to 8 cores

Priced per instance

Business hours support
(Australian Time: 9:00 AM–5:00 PM AEST, Mon-Fri excluding NSW public holidays)


PostgreSQL Support Plans for Business 24x7
STANDARD 24x7

Small 24/7 business

Up to 8 cores

Priced per instance

24x7x365 support


PostgreSQL Support Plans for the Enterprise
ENTERPRISE

Larger business

More than 8 cores

Priced per core

24x7x365 support

30-minute initial response time

10 named contacts

Daily status update reports

Optional Technical Account Management Programs

Support request via Support Portal, phone call, an online form

Access to Support Portal


PostgreSQL Support Plans for Advanced Enterprises
ADVANCED ENTERPRISE

Large business

More than 8 cores

Priced per core

24x7x365 support

15-minute initial response time

Unlimited contacts

Status update reports every 5 hours

Optional Technical Account Management Programs

Support request via Support Portal, phone call, an online form

Access to Support Portal


BusinessPostgreSQL SupPostgreSQL Support Plans for Large Corporates
CORPORATE

Corporations

Very large contexts

Priced on application

24x7x365 support

15-minute initial response time

Unlimited contacts

Status update reports every 3 hours

Dedicated Technical Account Management Programs

Support request via Support Portal, phone call, an online form

Access to Support Portal

 

3 Steps To Select Your Plan


It's an easy process to select the plan that's right for your organisation, and our team can help you every step of the way.

 

 

1

ASSESS YOUR REQUIREMENTS

Consider your current PostgreSQL resources, response plans, and the potential cost of a data issue to the business.

2

REVIEW OUR PLANS

Review the plans above to see which one best fits your environment and requirements whether you are a small or very large organisation. 

3

CONTACT OUR TEAM

Make an enquiry using the form at the top of this page for one of consultants to contact you and discuss your best options. 

Why Choose Fujitsu PostgreSQL Support?

  • Fujitsu has supported the PostgreSQL community for over 16 years

  • We offer simple and transparent 12-month subscription-based plans

  • You deal with our local Australian development and support team

  • Our experts are able to resolve all types of support situations

  • We deliver using a highly refined service delivery model

  • Fujitsu is considered a Tier 1 ICT partner to organisations globally

  • Onsite support is available on request (additional fees apply)

Augment Your PostgreSQL Resources

Our PostgreSQL Support Plans back up your team to add the resources, bandwidth, and skills you may need to be ready for anything whether in development or production environments. This is especially important in business-critical environments that can cause significant productivity and cost impairment. 

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Our PostgreSQL software support engineers are ready.

Our PostgreSQL Support Plans are a cost-effective way to put our expert PostgreSQL software engineers on your side. There is no limit on the number of incidents covered, and all public holidays are included (pending selected plan).