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postgresql-logo 1Expert support for your PostgreSQL-based applications

Avoid the stress that data issues create. Accelerate application development. Deliver high availability and performance.
It's all possible when you put our team of expert PostgreSQL developers and support engineers
on your side via any one of our five PostgreSQL Support Plans.

Enquire here

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Five Simple Plans

Review our plans to choose the one that best suits your needs.

There's no stress though, because you can easily upgrade at any time too.


   

STANDARD

  • Recommended for small environments
  • Up to 8 cores
  • Priced per instance
  • Business hours support Australian Time, 9:00 AM–5:00 PM AEST, Mon-Fri excluding NSW public holidays
  • Wide range of tools and extensions supported
  • Competitive SLAs available
  • Access to Knowledge Base
  • Unlimited support incidents/queries

STANDARD
24x7

  • Recommended for small environments
  • Up to 8 cores
  • Priced per instance
  • 24x7x365 support
  • Wide range of tools and extensions supported
  • Competitive SLAs available
  • Unlimited support incidents/queries

ENTERPRISE

  • Recommended for large environments
  • More than 8 cores
  • Priced per core
  • 24x7x365 support
  • 30 minute initial response time*
  • Daily status update reports*
  • Wide range of tools and extensions supported
  • Access to Knowledge Base
  • Access to the Support Portal
  • Unlimited support incidents/queries
    * For Severity 1 incidents
    † Track your logged incidents

ADVANCED
ENTERPRISE

  • Recommended for large environments
  • More than 8 cores
  • Priced per core
  • 24x7x365 support
  • 15 minutes initial response time*
  • Status update reports every 5 hours*
  • Wide range of tools and extensions supported
  • Access to Knowledge Base
  • Access to the Support Portal
  • Unlimited support incidents/queries
    * For Severity 1 incidents
    † Track your logged incidents

CORPORATE

  • Recommended for very large environments
  • 24x7x365 support
  • 15 minutes initial response time*
  • Status update reports every 3 hours
  • Wide range of tools and extensions supported
  • Access to Knowledge Base
  • Access to the Support Portal
  • Unlimited support incidents/queries
    * For Severity 1 and Severity 2 incidents
    † For Severity 1 incidents
    ‡ Track your logged incidents

  

  

Standard - PostgreSQL support plan

 

Standard 24x7 - PostgreSQL support plan

 

Enterprise - PostgreSQL support plan

 

Advanced Enterprise - PostgreSQL support plan

 

Corporate - PostgreSQL support plan

 

  

Compare PostgreSQL Support plans here

Compare Plans

Compare all Fujitsu PostgreSQL Support Plans easily by reviewing each plan across each of the key features.

Click here for a side-by-side comparison.

3 Steps to select your plan

It's an easy process to select the plan that's right for your organisation,
and our team can help you every step of the way.

1

ASSESS YOUR REQUIREMENTS

Consider your requirements based on your current PostgreSQL resources, response plans, and what the potential cost of a data issue would be to the business should a data access or performance issue strike.

2

REVIEW OUR PLANS

We provide a choice of five plans to suit the needs of most organisations, from small environments with less than 8 cores up to large corporate and government environments running multiple cores. 

3

CONTACT OUR TEAM

Use the form at the top of this page to contact our team of PostgreSQL experts. We can discuss your specific needs and help you choose a plan that best suits your environment and risk management profile.

Augment your PostgreSQL resourcesMan in front of computer talking on headset

Data issues can cost organisations enormously. Application outage, productivity impairment, customer service issues, and more. So put a contingency plan in place with Fujitsu PostgreSQL Support, so you're ready to resolve any PostgreSQL issue fast should one occur.

Our PostgreSQL Support Plans cater for organisations of all sizes, from small environments with less than 8 cores up to large environments running hundreds. Every technical incident logged by your team is addressed directly by our expert PostgreSQL support engineers to quickly identify and resolve your issues whether in a development or production environment.

Why choose Fujitsu PostgreSQL Support?2 people discussing in front of a computer

  • Fujitsu has supported the PostgreSQL community for over 16 years
  • We offer simple and transparent 12-month subscription-based plans
  • You deal with our local Development and Support teams
  • Our experts are able to help you with all types of support situations
  • We deliver using a highly refined service delivery model
  • Fujitsu is considered a Tier 1 ICT partner to organisations globally

  

Open the brochure

New-Support-BrochureCheck the Fujitsu PostgreSQL Support brochure for full details on all plans. Then complete the form at the top of this page to make an enquiry.
 

OPEN THE BROCHURE

Put our expert software support engineers on your side with a Fujitsu PostgreSQL Support Plan.

Our PostgreSQL support plans are a cost-effective way to support your open source PostgreSQL database and deliver the high availability and fast performance that users demand. All plans comprise a 12-month subscription model, and can deliver response within as little as 15 minutes, with no limit on the number of incidents covered, and all public holidays included (pending selected plan).